FAQS
Our happiness team is always here to assist.
How can I place a bulk order for MPOW products?
To place a bulk order, kindly reach out to our customer service team via email for assistance.
What is the warranty period for MPOW products?
MPOW products come with a one-year unconditional warranty, exceeding or meeting the original manufacturer's warranty standards. If you encounter any issues, please notify us for prompt assistance.
How do I initiate a return or exchange for an MPOW product?
If you need to return or exchange an unused MPOW product within 30 days of purchase, please contact our customer service. We offer hassle-free returns, and the process details will be explained to you.
Is it necessary to register an account to place an order on MPOW?
No, it is not necessary to register an account to place an order, but we recommend creating one for easy reordering and tracking. Anonymous checkout is also available.